Telemarketing

The term telemarketing creates thoughts of row upon row of headset wearing script-driven agents making hundreds of telephone calls burning out quicker than an F1 tyre! Times have changed and how we achieve our results has evolved.

Over the years we’ve hone and crafted a professional approach that picks the best telephone talent, gives them the best solution, product training and combines it with an energetic and motivated environment and continuous on-the-job coaching to maximise productivity and success. All our agents want to sit on your side of the fence - the next generation of super-sales people! We give them a chance to achieve this.

Our recipe for successful telemarketing takes these ingredients and blends them with your specific tele-prospecting objectives. It’s about building rapport, exchanging valuable information in order to identify real opportunities where your sales team can be introduce. This introduction may have to fit a ten-point qualification criteria or simple foot in the door.

Database Management

How good is yours? Could it be improved after all, it should be the lifeblood of your business.

We help many businesses take data seriously. From simply building a list of prospective contacts for a niche market, to validating thousands of records in 10 European languages, V2 is well placed to talk about data. We’ve even helped to create a prospect list for a worldwide commodity pricing index!

An on-going approach to data validation and prospect intelligence is a critical part of opportunity identification today and for your sales teams’ pipeline. Moreover, maximize the impact of your direct mail or email broadcasting activity – why settle for a low impact rate when it can so easily be improved.

Account Profiling

Get to know your target and maximise a first impression. Gathering critical intelligence on the business challenges and pains your prospects are facing before you enter into a sales conversation will give you the edge against your competition. Who’s the buying team? What infrastructure is currently in place? Is there budget? What projects are in place? What other suppliers are you taking to? Critical information for the pre-sale.

Channel Telemarketing

Today, V2 supports a number of large vendors who utilize extensive channel partners as a route to market. V2 was chosen as the preferred supplier to support the on-going lead generation and tele-sales activity not only our experience of the sectors we serve and reputation high quality work and customer service, moreover the visibility and tracking we’re able to offer each stakeholder of every opportunity that’s generated, who owns it and ultimately what was sold.

The effective use of skilled operators and unique lead tracking and distribution tools adds a new a new dimension to channel telemarketing support.

EMEA & Global Telemarketing

V2 Communications is able to offer global telemarketing support covering all mainstream language requirements as well as the more diverse emerging-markets. We’re able to offer a very flexible solution that utilizes our network of trusted worldwide call centre partners or our in-house capabilities.

Offshore Project Delivery

Through our network of trusted offshore call centre partners, V2 are well placed to tackle any project that requires offshore project management. With partners in Romania, Poland, Barbados and India we’re able to co-ordinate any project that requires professional management and expert delivery.

External Campaign Management

It’s quite simple. Don’t want the headache of managing the project yourself and want to utilize an existing or set up a new internal team, let us manage the process for you.

With our flexible approach, V2 are able to build and manage on-site teams until they’re ready to migrate over to internal control. Managed on a 6-12 month basis, our Team will create an effective internal solution for you that will deliver results and provide tangible return on investment.

Sales Consultancy

V2’s management team brings together over 20 years of sales experience within the IT and Telco arena. We’re therefore well placed to bring expert knowledge to any new business sales. With access to experts in PR, email marketing, data management, lead tracking, distribution and management, V2 can make your new business and existing client management sales programmes streamlined and effective.

We know the most effective ways to communicate with the people you want to sell to – we run a call centre that’s dedicated to IT telemarketing that successfully does this every day.

We have processes to manage opportunity qualification, distribution and tracking from cradle to grave that also provides key management with complete visibility of what’s happening at every stage of the sales cycle.

We make data management simple and effective.